Proclaim has extensive experience in the management of all professional claims classes including medical related claims. We combine our extensive personal injuries experience with our capabilities in the professional liability sphere to deliver superior claims services to Private and Public Hospitals, Nursing Homes, Health and Allied Health professionals' schemes and to Insurers of these medical classes.
We have on staff legally qualified Claim Managers with extensive experience in clinical negligence claims to assist you to design and implement a claims process that fulfils your service objectives and simplifies the claims process, allowing you to focus on the business of healthcare. They also understand your privacy and brand image concerns and tailor our services to ensure your professional reputation is always a critical consideration.
We also have smart systems which can be utilized to rationalize incident management through web entry of incidents - or we can work with you on existing risk management systems and add the claims expertise that can often be missing.
Where can we help?
- Self - insured claims for Hospitals, Nursing Homes and Healthcare companies. If you have a high deductible or a large self-insured stake in claims we can work with you and your insurer to build a responsive incident and claim management system for your risk exposures
- Over deductible and scheme business for Insurers of healthcare professionals and healthcare companies, where our experience in Professional Indemnity and personal injuries claims offers a cost effective solution to Insurers and Underwriting Agents.
We can can assist you to implement a comprehensive system of early notifications of circumstances which could give rise to a claim, triage and incident management. Outsourcing claims to Proclaim provides access to an experienced, objective and professional organisation without compromising your reputation or the privacy of claimants.
Our first claim for a client involved a very difficult situation, where as a result of a blood test a customer was given the very grave news that he was HIV positive. The problem was that he was not in fact HIV positive but it took over a month for him to be advised of that. The client understood their liability position was not strong, so we advocated attempts at early resolution. We obtained a brief advice on quantum and negotiated a settlement with the claimant's solicitors direct, without incurring significant legal costs. As the claim was resolved early we managed to settle it at the lower end of the range and without what could have been substantial costs if the claim had escalated.
Did you know we now have two medmal lawyers working for us in our personal injuries area? For information on our medical malpractice expertise, read more