Proclaim Management Solutions

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Our People & Culture

Sue Guillou



Role: Property Manager, Melbourne

Experience: Experience in Commercial Property, Domestic, Liability and Motor insurance in claims, sales and underwriting. Eight years at QBE Insurance and Seven years as an owner operator of a cake / coffee shop...

Likes: Writing, Home Decorating, Chocolate, My family and dogs and visiting new places.

Dislikes: Grumpy people and bad service.

Creed: Enjoyment of life




James Hahm



Role: Liability Account Manager, Melbourne

Experience: Admitted as a solicitor in NSW. James has a wide range of work experience from working as a English teacher, engineer, futures broker and steriliser at a hospital. Most recently he worked at ASIC.

Likes: Good friends and conversation, good food, reading, coffee, watching movies and motorised travel in remote locations.

Dislikes: Small mindedness and lack of logic.

Creed: Veni, Vidi, [insert your name here]



Justin Harty




Role: Manages the Proclaim Sydney office and is our Sydney-based Director

Experience: Justin worked for Chubb Insurance for over five years with experience in claims, marketing and underwriting. Justin has a Bachelor of Economics from Monash University, Bachelor of Business from RMIT University and a Graduate Diploma of Insurance from the University of Technology, Sydney.

Likes: Anything in the outdoors.

Dislikes: Being categorised as a "Veteran" in the various sporting events he competes in.

Creed: Mens sana in corpore sano.



Jayne Haydon



Role: Liability Account Manager, Melbourne

Experience: :  Jayne has a Bachelor of Laws with Honours and a Bachelor of Arts and was admitted into practice in 2004.  Prior to joining Proclaim, she was Associate to Deputy President Forgie at the Administrative Appeals Tribunal and worked in private practice in Darwin and in Melbourne.  She has also worked in London and volunteered at the Darwin Community Legal Service and also at the Welfare Rights Centre.

Likes: keeping active, gymnastics, entertaining/dinner parties, animals, travel, learning different languages, camping and adventure activities.

Dislikes: cruelty to animals, dishonesty and over-crowded trains

Creed: “Laugh and the world laughs with you”



Laika Hussein

 

Role: Liability Account Manager, Sydney

Experience: Laika holds a combined Communications (Journalism) /Law degree and is also a qualified Solicitor. Prior to joining Proclaim, Laika was prosecuting social security fraud defendants as a Case Officer within the Commonwealth Services Delivery Agency Branch, of the Sydney Office of the Commonwealth Director of Public Prosecutions. She has also worked at various small legal firms and undertaken voluntary work for the Law Society of New South Wales, Australian Taxation Office and the Macquarie Legal Centre.

Likes:Socialising, lattes, great friends and making people smile and laugh.

Dislikes: Ignorant and obnoxious people, milk chocolate and beef.

Creed: “Always treat people the way you would like to be treated”.



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