Insurance Claim Solutions For Insurers
We provide claim management services for:
- Australian Insurers
- Lloyd’s and London based Insurers
- Underwriting agents and coverholders
In what areas can we help?
- Portfolio management – we can manage schemes, binder business, classes of business, segmented business or projects
- Schemes and niche business – tailoring solutions to provide better services
- Frequency programs – devising low cost solutions to volume claims
- Benchmarking and consulting including large loss strategic claim management and audits
- Reporting, including APRA compliant reports
Freeman McMurrick - Matthew Head, Divisional Manager, Wholesale: “Freeman McMurrick has been working with Proclaim on our Lloyds of London Public Liability binder for over 6 years. In our view Proclaim is the leading liability claims management company in Australia, feedback received from our retail brokers supports this. Their services save us time and worry, and most importantly we know the claims management services they offer to our clients enhances our product offering. What is vital for us in selling London placements is the support of Proclaim for any liability problems our clients have. This extends to claims that are both over and under the excess. For scheme style business where policyholders are less sophisticated, it is critical for us to be able to offer a claims management service that is better than local insurers claim departments - in response times and outcomes. That is why it is critical that London insurers support claims management from the ground up. Without that commitment we will lose a critical piece of our service offering which in many cases is the difference between us winning and losing business”.