Proactive claims management that goes beyond

Proclaim is an independent specialist claim manager, providing innovative outsourced claim management services across all lines of general insurance. We go beyond to get you unrivalled results.

A data driven culture

A data driven culture propels our claims management process

Our data scientist utilises advanced data analytics to provide you with valuable insights into your risk and claim trends and financial exposures.

Beyond Z
“There’s no limit to how much you’ll know, depending on how far beyond zebra you go.”

Dr Seuss

Project RUNOFF

Proclaim is excited to announce a new dedicated runoff service that will bring focus to existing claims and create a strategy for each that fits within a targeted overall strategy for the legacy portfolio. You can create targets, KPIs and service provider panels that are suited to the runoff business.

What makes us profoundly different

Our purpose is to provide a great customer experience that ‘goes beyond’

Proactive business model

Our proactive and dynamic business model produces measurable cost and time savings for our clients and new benchmarks for the industry to follow.

Innovative tech

Enhancing the efficiency of the claim management experience and through advanced data analytics providing key insights into claims and risk trends.

People that go beyond z

Our team sees a claim as an opportunity to demonstrate empathy and go beyond in providing a great customer experience – often in a time of need.

Cost & time savings

Our recent benchmarking exercise demonstrated significant cost savings from the Proclaim model against in house and broking claims models – we promise to outperform and we will measure success.

Claims management is an art, and we paint Mona Lisas every day

We understand that a claim made against you is a time where your brand is tested.  You want peace of mind – to be assured the Claim Manager you retain will provide the right response – every time. You need responsiveness, empathy, expertise and an outcome driven model that will deliver value to you and protect your brand.

You want to avoid issues and complaints that can lead to time drains on you, nasty surprises, escalating costs and brand damage.

We take the load off you, and make things easier for you. We promise. And we have over  20 years experience of doing just that to reassure you.

Our proponents

“Creativity is contagious. Pass it on”

Albert Einstein

What our proponents say