The Propound
The Future of Claims – Part 1
Over the last 18 months the world has changed. While there are some who think we will all revert, I prefer to think that the
The Revolution is Coming (or is it?) Changes to regulation in Australia – Australian Financial Services License (“AFSL”) for claims management
So we get it – as a result of some pretty poor conduct by insurers and claims representatives over time, we are falling into line

Claims to the forefront for larger corporates with insurance renewals
Is it fair to say that in a hard market claims costs are a big driver of premium and in a soft market are not
What is data driven?
We think it’s where your business model comprehends the importance and value of data, and as a result you take extra steps to ensure data
Regulation of Claims Handlers – Important Points to Consider
Proclaim’s Managing Director, Jon Broome, attended a working lunch at Hall and Wilcox on the new – proposed – licensing regime for claims handling. It
Implementing recommendation 4.8 of the Royal Commission
We understand that the sins of a few can taint the good deeds of the majority. As a claims manager working for the world’s key
Lloyd’s – A Very Digital Future
Lloyd’s vision for the immediate future is contained in its 145 page blueprint, released last week. It’s as much a futurist’s guide to where insurance
Data Visualisation, Insurtech, and Proclaim; The future is here.
It’s fair to say those with their nose to the ground would have noticed an increasing surge in talk about tech in insurance. When that
20 Years of Going Beyond
Has it really been 20 years? Time has moved so fast. Friday May 21, 1999 and I finished my job at Chubb. Monday I started